COVID-19 Statement | General
COVID-19 Statement

COVID-19 Statement

LAST UPDATED ON 26/04/2021

Rapid Coronavirus tests are now available to everyone in the UK.  About 1 in 3 people with Coronavirus do not have symptoms but can still infect others.  Getting tested regularly is the only way to know if you have the virus.  If people test positive and self-isolate, this will help to stop the virus spreading.

The tests available are called rapid lateral flow tests and these can be ordered by anyone who does not have COVID symptoms.  This test involves rubbing a long cotton bud(swab) over your tonsils (or where they would have been) and inside your nose.  The tests can give a result in 30 minutes.  They use a device similar to a pregnancy test and do not need to be sent to a lab.  You can do a test at home or at a rapid lateral flow test site. 

How to get rapid test kits:

Order online - https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

Go to a pharmacy that can provide them. Find one near you - https://maps.test-and-trace.nhs.uk/

Go to a test site and get tested or pick up a test kit. Find one near you - https://find-covid-19-rapid-test-sites.maps.test-and-trace.nhs.uk/

Now that testing is accessible to everyone, we would like to make it easier and safer for customers to move between sites where necessary.  We have therefore revised our 48-hour rule as follows:

When required to visit more than one VIRTUS Data Centre, you should leave a clear 48 hours between leaving the first site and arriving at the next site.

OR

You can attend a second site by leaving a clear 24 hours after leaving the first site IF you take a test in between and have received a negative result AND are able to show evidence of the negative result via email or text to the site security team.

As per previous updates, we are continuing to closely monitor government advice as the national lockdown restrictions are eased.  However, the current indication is that social distancing guidelines and wearing of face coverings will be reviewed no earlier than the 17th May.   As a result, all other current controls will remain in place until at least this date and will be reviewed as we receive guidance from the Government.

We would like to thank all customers for your continued support at this challenging time. We will continue to keep you informed as the situation develops but if you have any questions or feedback in the meantime please feel free to get in touch at This email address is being protected from spambots. You need JavaScript enabled to view it..

CBRE COVID-19 Impact Report: VIRTUS' CEO, Neil Cresswell, shares insights into the short term and long-term impact on the data centre industry. Read the full report here



FAQs

Are all of VIRTUS’ data centres still fully operational?

All VIRTUS sites remain fully operational. We are continuing to closely monitor the current unfolding Coronavirus situation in the UK.

We always operate in line with our ISO certifications, which does include epidemic planning. These documents are under continual review in line with developments in national guidance.

In accordance with Government guidelines relating to social distancing, we are managing the footfall at each site to ensure visitors and staff visit our data centres only if it is necessary. Questionnaires are required to be filled in before any access is granted.

 
How does VIRTUS plan for the eventuality that there is a case associated with one of its data centres?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person is diagnosed with COVID-19 they will be asked to self-isolate for 7 days. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Are Data Centre Operators classed as ‘Key Workers’ in the UK?

Yes, those running Data Infrastructure are designated key workers. Please see: https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision

 

What would happen if someone started to display symptoms whilst at a data centre?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person falls unwell while on site they are immediately asked to return home, self-isolate and use the NHS111 website. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Who can I contact if I have further concerns?

If you have any other questions or concerns please get in touch with our 24/7 Service Management Centre (This email address is being protected from spambots. You need JavaScript enabled to view it.).