COVID-19 Statement | General
COVID-19 Statement

COVID-19 Statement

LAST UPDATED ON 12/08/2021

Under changes being implemented by the Government, from the 16th of August, anyone who has been fully vaccinated will no longer be required to self-isolate if a contact tests positive for COVID.  Therefore, from this date, we will be lifting most of the restrictions we currently have in place:

  • Face coverings will be encouraged but no longer mandatory
  • You will no longer be asked COVID questions on your arrival to a data centre
  • The 48-hour rule between site visits will be removed
  • Social distancing guidelines and maximum occupancy for meeting rooms will be removed
  • Biometric access will be reintroduced from 23rd August.  We therefore ask, that from the 16th of August, anyone not enrolled on the system that requires access to the data centres allows extra time when arriving on site in order to be enrolled.

Temperature checks will still be conducted on arrival at the data centres and we reserve the right to refuse access to anyone with a temperature reading of 38 degrees or above.

We hope that the easing of these controls allows you to return to an increased state of normality and we would like to thank all customers for your continued support on this matter.  If you have any questions or feedback please feel free to get in touch at This email address is being protected from spambots. You need JavaScript enabled to view it..

CBRE COVID-19 Impact Report: VIRTUS' CEO, Neil Cresswell, shares insights into the short term and long-term impact on the data centre industry. Read the full report here



FAQs

Are all of VIRTUS’ data centres still fully operational?

All VIRTUS sites remain fully operational. We are continuing to closely monitor the current unfolding Coronavirus situation in the UK.

We always operate in line with our ISO certifications, which does include epidemic planning. These documents are under continual review in line with developments in national guidance.

 
How does VIRTUS plan for the eventuality that there is a case associated with one of its data centres?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person is diagnosed with COVID-19 they will be asked to self-isolate for 7 days. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Are Data Centre Operators classed as ‘Key Workers’ in the UK?

Yes, those running Data Infrastructure are designated key workers. Please see: https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision

 

What would happen if someone started to display symptoms whilst at a data centre?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person falls unwell while on site they are immediately asked to return home, self-isolate and use the NHS111 website. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Who can I contact if I have further concerns?

If you have any other questions or concerns please get in touch with our 24/7 Service Management Centre (This email address is being protected from spambots. You need JavaScript enabled to view it.).