COVID-19 Statement | General
COVID-19 Statement

COVID-19 Statement

LAST UPDATED ON 29/07/2021

On the 19th of July, the Government proceeded with the final stage of their plan to lift lockdown restrictions.  As a business, we have remained cautious and have always followed at least 2 weeks behind any Government changes.  Across the UK, infection rates have started to fall.  However, we don’t believe we have seen the full impact of the changes made on 19th July and therefore wish to continue to monitor the situation before making any further changes to our existing controls.

On the 16th August, the rules regarding the requirement to self-isolate are expected to be amended.  From this date anyone who has been double vaccinated will no longer need to self isolate if they come into contact with someone confirmed to have COVID-19.  We believe this change will make it easier for us to begin lifting our own controls.  

All current VIRTUS controls will therefore remain in place until at least the 16th August.  We therefore ask all customers to remain cautious and follow all current VIRTUS guidelines even if you have been vaccinated. 

As a reminder:

  • If you need to visit multiple VIRTUS data centres, you should allow a minimum of a 48 hour window between visits.  This can be reduced to 24 hours IF you undertake a Lateral Flow Test between visits AND you are able to show the Security team SMS or email confirmation of a negative result.
  • Anyone visiting our data centres should continue to wear a face covering whilst moving around site.  
  • We also ask that anyone attending site adheres to social distancing guidelines and takes the required precautions to wash hands frequently or to use antibacterial hand gel which is readily available around the Data Centres
  • Everyone attending site will be asked the following questions and will be required to have their temperature screened on arrival.VIRTUS reserve the right to refuse access if the answer to any of these questions is ‘Yes’, or if temperature reading is 38C or above:
  1. Are you feeling at all unwell including loss of smell or taste?
  2. Have you been asked to self-isolate?
  3. Have you been in contact with anyone who has or is suspected to have contracted the Coronavirus in the last 7 days?
  4. Have you been contacted by NHS Test and Trace and awaiting testing or results?

We would like to thank all customers for your continued support at this challenging time. We will continue to closely monitor Government guidelines and will keep you informed as the situation develops.  If you have any questions or feedback in the meantime please feel free to get in touch at This email address is being protected from spambots. You need JavaScript enabled to view it..

CBRE COVID-19 Impact Report: VIRTUS' CEO, Neil Cresswell, shares insights into the short term and long-term impact on the data centre industry. Read the full report here



FAQs

Are all of VIRTUS’ data centres still fully operational?

All VIRTUS sites remain fully operational. We are continuing to closely monitor the current unfolding Coronavirus situation in the UK.

We always operate in line with our ISO certifications, which does include epidemic planning. These documents are under continual review in line with developments in national guidance.

 
How does VIRTUS plan for the eventuality that there is a case associated with one of its data centres?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person is diagnosed with COVID-19 they will be asked to self-isolate for 7 days. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Are Data Centre Operators classed as ‘Key Workers’ in the UK?

Yes, those running Data Infrastructure are designated key workers. Please see: https://www.gov.uk/government/publications/coronavirus-covid-19-maintaining-educational-provision/guidance-for-schools-colleges-and-local-authorities-on-maintaining-educational-provision

 

What would happen if someone started to display symptoms whilst at a data centre?

VIRTUS follow the advice provided by Public Health England (PHE). Firstly, anyone feeling at all unwell cannot gain access to a site. Secondly, if a person falls unwell while on site they are immediately asked to return home, self-isolate and use the NHS111 website. Following PHE advice VIRTUS will carefully clean all areas the individual has been in and monitor the staff they have been in contact with.

 

Who can I contact if I have further concerns?

If you have any other questions or concerns please get in touch with our 24/7 Service Management Centre (This email address is being protected from spambots. You need JavaScript enabled to view it.).