Data Centre Services & Solutions | VIRTUS Data Centres

Support Services | Data Centre Services & Solutions

VIRTUS provides bespoke and professional solutions with a personal touch. VIRTUS is your local specialist with a young and dynamic culture, developing personal relationships with all customers, making VIRTUS more responsive to your needs.

VIRTUS provides bespoke and professional solutions with a personal touch. VIRTUS is your local specialist with a young and dynamic culture, developing personal relationships with all customers, making VIRTUS more responsive to your needs.


Service Design

Whatever your technical support requirements are, VIRTUS can offer a bespoke service to meet your needs.

Technical Deployment Support

VIRTUS can offer both technical design, and turnkey solutions to meet your cabinet and cabling requirements within VIRTUS’ data centres. In-house technical experts have significant experience in developing and providing custom solutions in a cost-efficient manner, which prepares your area ‘hardware ready’.

Technical Solutions

  • Cabinet dimensions and vendor selection to suit your hardware requirements
  • Cabinet to cabinet copper and fiber infrastructure
  • Layout optimization
  • Power density balancing
  • Redundant cable raceways
  • Cabinet PDU selection
  • Power and environmental monitoring
  • As build documentation & test certification
  • Quality guarantee

Service Transition

Where organisations prefer to manage large parts of the migration independently, VIRTUS can offer additional staff to work with your existing project teams. These services can be provided, and fully tailored to your specific requirements.

Build and Migration Services

Whether you are looking to build out a new environment, relocate an existing one, or make some changes to your infrastructure, VIRTUS can offer a bespoke, end-to-end, managed service to meet your needs. From supplier selection, up to the point of powering on your equipment, VIRTUS has specialist teams waiting to assist you. VIRTUS employs professionals with meticulous attention to detail, who enjoy tidy work.

Build Services

  • Structured Cabling installation
  • Rack installation
  • Pre-cabling and labelling
  • Rack elevation diagrams
  • Rack and Stack Services

Migration assistance

  • All Build Services
  • Full source DC pre-migration audit
  • Risk assessment
  • Phased or single move migration planning
  • Transport between sites
  • On-site support during the move

Service Operation

VIRTUS provides full asset management auditing on a one off or recurring solution. VIRTUS’ trained engineers can survey your demise and inform you on what equipment is installed in what racks, how populated the rack are, how many free ports are available in your routers and deliver to you a detailed breakdown on the findings.

VIRTUS provides you with operations support from day 1. Whether it’s bespoke office space you are looking for, reports on usage levels or Data Centre Infrastructure Management, VIRTUS is here to help.

Data Centre Infrastructure Management (DCIM) Portal

Whether you require a high level power and environmental monitoring system, or detailed CPU, bandwidth, asset management and rack occupancy solutions, VIRTUS provides you dedicated DCIM solution built to suit your requirements.

Service Management

The level of personal, customer service you receive as a customer is something VIRTUS feels very strongly about. VIRTUS is devoted to helping customers meet their business objectives, and this is why VIRTUS offers dedicated service management for customers requiring a single point of contact.

Office Space

Bespoke office space available upon request and assuming required space is available at the site concerned.

Secure Caged Storage

VIRTUS offers dedicated cage storage solutions, where the sq. m. varies depending on your requirement. This provides you space for essential spare parts for your hardware, spare hardware and cabling.

Reporting

VIRTUS provides detailed reports including remote hands usage, access, deliveries and removals, kWh measurements at rack level, supply and return air temperatures and can be customised to meet your requirements.

In addition to our standard support services, many service providers also offer support for your hardware, application, security and cloud requirement.